Our Services

A risk assessment will be conducted to review in detail the risks inherent in the service user’s home and in the nature of the proposed care service. Comprehensive Care Services’ care workers will be trained, supervised, managed, supported and mentored to provide high standards of personal and practical care services for service users with a wide range of disabling conditions. This process will ensure that:

• Each service user is valued and has the right to control his/her own affairs
• Every service user has the control over how they live their life, make their own decisions and freely express their wishes and preferences.
• All service users have equal rights and are entitled to protection against any form of discrimination or abuse.

A personal care plan will be agreed with the service user/ commissioner of care and family or advocates as appropriate and may include the following basic tasks:

• Support with bathing
• Support with dressing
• Support with mobility and transfers
• Support with meal preparation and feeding
• Support with continence care
• Assisting with cleaning, shopping, errand running and good neighbourhood tasks.
• Exercise programmes for rehabilitation under the instruction of a physiotherapist or occupational therapist.
• Social support and companionship.

From time to time care workers may be asked to undertake tasks which may be specialist. These tasks may be undertaken following appropriate risk assessment and only after specific training. The care worker will be trained in the procedure before undertaking the tasks with the person with the care needs and the trainer with a relevant qualification (e.g. Occupational therapist, speech therapist, physiotherapist or nurse) will sign a form indicating the competence of the person undertaking the task. Such specialist tasks may include:

• Assisting with artificial feeding
• Assistance with the administration of prescribed medication both orally and topically.
• Catheter care -changing bags and monitoring output.
• Assistance with ear or eye drops.
• Colostomy care -changing of bags.

Care/support workers will not undertake tasks that require the skills and expertise of clinical professionals. Such tasks include:

• Toe and nail cutting
• Ear syringing
• Removing or replacing urinary catheters
• Bowel evacuations
• Bladder washouts
• Injections – involving assembling syringes, administering intravenously controlled drugs
• Lifting from the floor unaided
• Changing sterile dressings
• Administering rectal medication
• Filling monitored dosage boxes of medication
• Filling of oxygen cylinders
• Apply creams or ointments (unless prescribed or subject to an appropriate medication form).

Comprehensive Care Services will not provide nursing services