Privacy Policy

Comprehensive Care Services Ltd (“we”, “us”) respects your privacy. This policy explains how we handle personal information you share with us through this website. We are the data controller for that information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

When you use our contact form or email us, we collect the details you choose to give us:

• your name, email address and, if provided, phone number;
• the subject and content of your message.

Please avoid sharing detailed health information in the contact form. We will discuss care needs with you directly and securely.

How we use it

We use your information only to respond to your enquiry, such as a request for care, a job application or a general question. Our lawful basis is your consent and our legitimate interest in responding to people who contact us. We do not sell your information or use it for marketing without your permission.

How long we keep it

We keep enquiry information only for as long as needed to deal with your enquiry and any follow up. If you become a client or member of staff, your information will be handled in line with our separate service and employment privacy notices.

Who we share it with

Messages sent through the website are delivered by a secure email service provider acting on our behalf. We do not share your information with anyone else unless the law requires us to.

Cookies and third parties

This website does not use advertising or analytics cookies. The map on our contact page is provided by OpenStreetMap, which does not set tracking cookies. Links to other websites are provided for your convenience, and we are not responsible for their privacy practices.

Your rights

You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to withdraw consent at any time. To make a request, contact us using the details below.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.

Contact us

Comprehensive Care Services Ltd, Unit 6 The Post House, Kitsmead Lane, Longcross, Chertsey, Surrey KT16 0EG.
Email info@compcareservices.co.uk or call 01932 877 471.